Toolkit: Make a smoking or vaping complaint

Use the smoking and vaping complaint resources aim to raise awareness about how anyone can make a complaint about a tobacco or vape retailer, or submit enquiries about the Smokefree Environments and Regulated Products Act 1990.

These resources tell the public to contact Health New Zealand if they:

notice retailers selling vapes or tobacco to people under 18 years of age
notice retailers displaying tobacco products
notice smoking or vaping in workplaces, restaurants, pubs or other licenced premises
have a concern about general vape retailers such as dairies, supermarkets and service stations
have concerns about specialist vape retailers. Specialist vape shops sell mostly vape products and can sell flavoured vapes.

Using the resources

Anyone can print the downloadable posters to display in their community.
These resources come with a QR code that is linked to Health NZ's smoking and vaping complaint form.
When uploading a social tile or website banner, please include info.health.nz/TellUs as the link to the online smoking and vaping complaint form.
Newsletter ads can be used in your school newsletter. The QR code links to the smoking and vaping complaint form. You can also add info.health.nz/TellUs as a direct link to the form.

Find out more about the Smokefree Environments and Regulated Products Act 1990.

If you have questions about these resources, contact SERPA.compliance@tewhatuora.govt.nz.

A3 posters