Contact us

Interviews and requests for comment
If you have a media request, such as an interview or request for comment, email the Te Whatu Ora Media team.

Can someone from Smokefree speak at my school, community event or workplace?
Contact your local stop smoking service or public health unit. They may have someone that can attend your event. Find your local service.

I have a complaint to make about a retailer selling tobacco.
Contact the Ministry of Health’s Tobacco Regulatory Authority.

I have a complaint about a vaping product, a specialist vape retailer, etc.
Complete the complaints form, which will be sent to the Ministry of Health’s Vaping Regulatory Authority.

Information about Smokefree legislation
Visit the Ministry of Health | Manatū Hauora page on the Smokefree Environments and Regulated Products (Smoked Tobacco) Amendment Act.  

Information about vaping, herbal smoking and smokeless tobacco products 
Visit the Ministry of Health | Manatū Hauora page on Vaping, herbal smoking and smokeless tobacco products regulation.

Getting help to quit smoking
There are free stop smoking services based throughout Aotearoa New Zealand. Find your local stop smoking service.

Quitline can also help. You can register for free on quit.org.nz, call 0800 778 778, or text 4006 anytime.  

Getting help to quit vaping
Quitline and the stop smoking services can provide support if you want help to quit vaping. 

How can I get Nicotine Replacement Therapy (NRT)?
Stop smoking services can support people who want to quit smoking or to switch to less harmful products by providing behaviour support and NRT. Find your local stop smoking service.

You can also contact Quitline. Alternatively, visit your local pharmacy or supermarket, or make an appointment with your GP.

Can I use the Smokefree or Vapefree logos?
Yes, but be sure to follow, the Smokefree brand guidelines or the Vapefree brand guidelines. 

How can I order Smokefree and Vapefree signage? 
Smokefree signage can be ordered from the Health Promotion online ordering shop.

For kura, kohanga, schools and ECEs, Kaua e momi haurehu/Auahi kore and No vaping/Smokefree stickers can be ordered or viewed on the resources page.

Vapefree signage is not currently manufactured for supply for everyone else. However, you can download files and instructions to print Vapefree/Hākohu Kore signage. 

Are you able to sponsor my event?
We do not sponsor events, other than the Smokefreerockquest and Smokefree Tangata Beats national competitions.

Can I order smokefree merchandise for our events?
We do not provide Smokefree merchandise.

Can I get any Smokefree stickers or pamphlets?
Smokefree 2025 stickers are available on the Smokefree resources page and general Smokefree stickers and pamphlets can be found on HealthEd.

For any other issues, information or feedback about this website, you can email the Smokefree team.